Hi there, I'll keep this short and sweet. I recently upgraded my DSL line from a 1mb to a 2mb and I am quite simply not sure it's all it's cracked up to be. Theoretically one would assume the line would now be twice as fast, it simply isn't. I know Telkom makes no claims on this but for a 2mb line ...
I have applied for my Telkom Business Landline in begining this year 2013 and and had endless issue's with Telkom.1st I get charged for an installation that had to be free! 2nd my line got cut and then reconnected same day and then billed for a reconnection fee! 3rd billed incorrect for a package I ...
My landline has been out of operation for a week. I logged a fault on Telkom's website reference 275CWZ090413 on early on Tuesday 9th April.By Thursday I had no feedback so called Telkom to confirm what was happening. The call centre assistant promised to flag my complaint as urgent so facilitate ...
Fifteen phone calls in two weeks from Telkom (011 9950000) asking me if I would like an ADSL Line. I have asked politely and eventually demanded that my number be removed from their Database and that they stop calling me. I am simply ignored. I have asked to speak to a Supervisor or Manager and ...
Loged a fault with Telkom on the 15th April for a faulting internet line No feedback on fault reported, when calling the call centre, operators feedback are not consistant. We run a company relying on internet access. Telkom has no sense of urgency, terrible service. That a customer must wait for ...
My mother (who is computer illiterate) was sold "Prepaid Data Bundles", which she had never received a modem or any documentation for. Now she has been blacklisted for something she has never used or know how it works. This is very upsetting as she gets calls from the lawyers everyday, ...