We bought my very beautiful White Gold Engagement ring at Sterns in East Rand Mall-the lady that assisted us was so helpful and friendly (what you will call GREAT customer service) I was really impressed, until my very beautiful White Gold Ring started going yellow and we do not understand why..We ...
I HAVE LOGGED 2 COMLAINTS ON THE WEBSITE FOR STERNS GATEWAY AND NO ONE HAS CONTACTED TO ME DATE . I WILL NOT EVER PURCHASE FROM STERNS AGAIN AND ALSO ADVISE MY FAMILY AND FRIENDS NOT TO AS WELL . CUSTOMER SERVICE . THIS IS MY 3RD COMPLAINT ND HOPE THAT THIS WOULD GET SOME ATTENTION AS THIS IS BAD ...
On the 26/05/2013 I purchased a R1999.95 Guess watch for my boyfriend. When I purchased the watch the guarantee booklet was not filled in (It should of been filled in by the store but of course they did not) myself and my boyfriend have moved recently and in the move we have misplaced the proof of ...
I am very unhappy about the quality of a wedding band bought at Sterns. We put down a lay by on two wedding bands around July for collection in October. 4weeks after the wedding one of the diamonds fell off. My husband took it back to Maponya mall, he was told by the staff that the 6month guarantee ...
I went to Sterns Jacaranda centre this morning to buy an Xmas gift. there was a nice gold cross on display for R599-00 so i decided to buy it, when paying the lady at the till Welheminah says the price displayed is incorrect and the actual price is r 1599-00, and says there is nothing they can do, ...
I logged a complaint almost 3 weeks ago and to date no one has contacted. Customer Service is appalling. ...