On the 25th of august i purchased a engagmnt ring at sterns promenade, a month later the diamond fell out of the ring, i spoke to the manager and she said its a manufactor fault and that ill get a new ring and they will resize it for me like i had it before, today 21st october my mom went to fetch ...
This lady at sterns in centurion mall was awesome. I enquired on an item I wanted. It was sold out. She took my number and 5 minutes later phoned me. She phoned branches outside Pretoria and got me what I wanted on her own accord. Really a lady that is prepared to walk the extra mile. Thank you so ...
On the 21st of August 2013 I placed a special order for a ring, the qoute said that I can pick the ring up in 4 weeks time, 4 weeks came and gone and its still not ready, we spoke to head office and they can't assist and said dat we jus have 2 wait and if I don't want to wait I can cancel da order, ...
In December i purchased a watch from Sterns in the Pavillion. After 4 months the stones on the face coming loose. In May i sent the watch for repairs & only got a call in July that the watch is ready to pick up. When i get there the manager says there is still a problem with the watch as 1 ...
I have an account with Sterns. I just wanted to let you know that upon settlement of my account with you I will be proceeding to have my account closed. I have just received a call from one of your agents who is the rudest person I have come accross, stinking attitude that you would never expect ...
On 25 September 2013 I visited Sterns at the Waterfall Mall with my future wife and we selected a wedding ring for our planned wedding on 26 October 2013. I paid cash for the ring and requested that it must be sent for re-sizing and soldering to one piece, the sales person opened a job ...