I was mugged and my wedding ring taken in March. I bought the ring from the same branch in 2011.I went to buy it again at the same branch after realising i didn't insure it. I decided to buy another one after realising that the 3 branches i went to no longer have the same ring i had initially. ...
About a year ago I purchased a 9ct GOLD cross pendant from Sterns for my mother in law, after like almost a year it started to change color, I could not take it to the store in December as I was away on hoilday and only got back in January, I then took the pendant back to the branch on Sunday 19th ...
My husband purchased a white gold engagement ring in March 2013 which started turning gold which i was aware of because the sales person at the store warned my husband that it would do that if i constantly worked in water with my ring on (which i find unrealistic that you need to take the ring off ...
Its been 3days now that i have been contact by sterns and everytime i get told that they need my id number and other personal details and an sms will be sent, today i receive a call from sylvia whos customer sevice was terrible she aske me the same details and i told her have been hearing that for ...
Good day area Manager of NW Waterfall mall I Took my daughters ring in for a quote to resize, left the ring there, for some odd know reason the sales assistant send it to be made bigger, but I just requested a quote, now they charge me R 950 for this??? I refuse to pay this as I just requested a ...
Im trying to get settlement letters to clear my debt and Sterns does seem to know who handles their debt collection. Eventually after being transfered numeroulsy i was reffered to Real people and given an e, mail address. In sent an email on the 16/01/2014 and to date have not had any feedback. ...