After moving my acc from a Savings to Cheque Acc, I requested for my debit orders to also be changed from the old acc to the new one. Std Bank at Mall at Carnival failed to do this, twice! I am now sitting with my Vodacom acc in arrears due to this kind of stupidity and incompetence! Be rest ...
Standard Bank has breached the code of conduct with me as a client. I went into the branch in Sandton City to cancel a debit order with MTN and the person concerned confirmed that a debit order cannot be reinstated without my express permission. Well... MTN has gone ahead without my permission and ...
I gave my financials to my Business " Relationship" Manager in March he did nothing with these, consequently my overdraft facility contionued to reduce. He did not return any of my frequent calls. At the end of May, I was over my overdraft limit. Ursula from the branch got Ali to call me! ...
To date my queries that were raised a year ago, have not been resolved. I am abroad and unable to transact on my account. Standard Bank blocked access to my account and I have not been since able to transact on my account while abroad. I have been severely compromised due to this. When I approached ...
I have Applied for a cheque account and when I went to collect it I was told I need additional documentation to accept the cheque card I arranged with them to send the card to a branch nearby my work and and they would notify me when I can collect it, to this day I still have no notification. This ...
13 Feb 13 A credit machine was deemed faulty and replaced. 06 Mar 13 Established that the machine did not bank R11 759.9 & R3358.35 for that day. Merchant Banking manually captured these receipts. 02 May 13 R642.00 one customer's value was debited off our account - without authorization or ...