What is the point to having an email address to send queries? I have emailed with two different queries and get told the same thing, please go into store as I cannot help. FNB offers assistance over email?! Getting tired of the customer service. ...
Good day I have an arrangement agreement with Standard bank in connection with a Home loan, in default, which was sent to me on 01/07/2013. I received calls yesterday and today from people who saw the property advertised on the Government Gazette and PE Herald newspaper on 12/07/2013 and the ...
Standard Bank listed me for an account that has been paid up, yet NO ONE in entire department can assist me with resolving this! I have sent proof of payment/correspondence/voice calls relating to this dispute in October 2012, yet i am still waiting for feedback! My home loan application has been ...
On 03 July 2013, I called into the call centre because my credit card was supposedly "blocked". Upon speaking to the call centre agent, I was told that my card has a permanent suspension on??? I emailed the call centre asking if this is true since my Card payments are up to date. I know ...
On 16 July I received a call from 27112411000 telling me that my credit card had not been paid and to call 0861113784 to arrange for immediate payment. After phoning 0861113784 a message told me that the number was invalid! After phoning 27112411000 a message told me that the number was not in use ...
This is now my third request to standard bank for my overdraft. Every time I contact standard bank I get told that someone will phone me back and it and it never happens. I've been a prestige banker with standard bank for some time and this is my first request to standard bank and I'm shocked by ...