On Thursday morning, I noticed fivedebits on our business account in the name of Payd MTN Eazi. Three were drawn within three minutes of each other on Wednesday lunchtime and the other two were made early Thursday morning. I immediately reported them and was informed that they would be reversed. On ...
Switching to Standard Bank has cost me a lot of money, time, stress and a huge credit rating downgrade. The Private Banking facility I signed up for has been significantly poorer than any banking service I've ever experienced (very poor considering I've never had private banking before). I switched ...
I needed to make an appointment with a financial adviser at Standard Bank in Fourways. His private number just went dead. Calling the branch number I found on the Standard Bank website just got me through to an automated IVR without any option to speak to a human being. With rising frustration, I ...
9 years ago I bought a house in Robertsham JHB through Standard bank. I had to take the compulsory home owners insurance as I owed on my bond. My house was insured and I paid faithfully for 9 years with small claims here are there, 3 or 4 in the 9 years. Last year we had a massive heal storm in the ...
I lodged a complaint at call centre about funds transferred to incorrect account and was told I would get feedback within 10 working days. 1 month later when I queried again they had cancelled the query - no feedback received and no reason why. Had I not phoned there would have just been no ...
Despite changing the address of my correspondence over a year ago, Standard Bank still haven't changed the address on the monthly bank statement despite my calling them over a months ago and being assured that the person was changing it on the system as we were having the conversation. I was then ...