Hi there, I would like to know whats happening with my query as i keep receiving smses and calls from collections saying that my account has been handed over, over a case that should have been resolved by now, i want to know if i must go ahead and go to the ombudsman. i would hate to be blacklisted ...
? contact the legal assistance department at 12.15 today to ask if someone in sales could contact a friend of mine whom I suggested take out a policy with Std Bank legal assistance pan. The rep on the other end was quite rude and asked me "What do I want!..". this is no way to treat ...
Hi, I went to the above branch few times in the last 3 months during month end and the kind of customer care in that branch is at shocking level. I'm going to just single my last visit on the 25 July around 9 when the bank opened there were only 2 tellers serving more that 80 people! one would wait ...
I have been waiting on the line to Standard Bank Brandwag and Loch Logan for more than 5 min, and nobody answers their phones. It seems that Standard Bank has a policy, that everyday is a public holiday. Worst bank ever. But than again, in South Africa you don't see customer service in any of the ...
On the 05.07.2013 i was printed a settlement quote and was told that the settlement amount will change after 7 days, on that very same day i made a transfer to settle and pay off the loan, 5days later (10.07.2013) i went back to the bank to check if the amount owing was cleared out, i was and the ...
We had money taken out of our company card on 1st June 2013.. it took Standard bank section 45 minutes to pick up the phone... cell phone batteries went flat... while waiting for them to answer... during that time person withdrew R 5000.00 out of account.. we have been waiting for some feed back ...