I called into standard bank, got through to an agent that said they are having problem there. She and as well as her supervisior Mahlasti Maloka have no listening skills what so ever. they spoke over me, did not let me explain and my problem is not solved. They work a call centre but are unable to ...
Yesterday I made a purchase with my bank card at V&N Brakpan for spares for my card @ 15:06. The transaction did not want to go through according to their card machine. I went to the bank to enquire what the problem is and they advised the transaction has gone thru, I was told by the V&N to ...
I have a so-called Prestige account at Standard Bank and have been trying to to make an appointment with a Prestige banker. I phoned the call centre twice and then even went to the branch in person to try and arrange an appointment. I left my details with all and sundry. Despite several promises, ...
Standard Bank informed us that our account had been upgraded to an Elite Account. When we called into the bank to collect our new credit cards, we asked about new cards for the Elite Account. We were advised that we had to go upstairs and complete forms so that we can be issued with the new cheque ...
I have regitered for UCOUNT when it was launched. in june. when i applied i was told a card was going to be sent. no card received till today.i called about a week ago and was told my card was in the post and they would send a new card. still no card but i have been charged for a new card. i have ...
On 19th August my Dad went to the ATM in Fish Hoek to withdraw money. He had R800 in his account. The transaction cancelled half way through, the money was deducted from his account but no money was dispensed. My dad immediately went into the Fish Hoek branch who told him that he had to phone the ...