I ordered my renewal card on the 7th of October and asked for delivery to Melkbosstrand branch. I phoned yesterday and was told that my card is at Bayside Centre and they will email the branch to phone me back. I called this morning (18th) to confirm where I can collect my card and spoke to 3 ...
I have registered with Ucount about 5 to 6 months ago. I haven't received my Ucount card and as well the points as it states on the service station and websites. I have been calling so many times asking for the card to be sent out to me till today I still haven't received it every time I am being ...
I had been a customer for over 40 years and was a Prestige Plan client. The benefits of Prestige Plan did not appeal to me, and decided to downgrade to Elite Plan. The consultant (Kolonnade branch Montana, Pretoria) said that I do not need to worry about the cards, they will remain valid until the ...
It is extremely frustrating that an institution such as Standard Bank (Assets and Vehicle) cannot keep their promise. I settled my vehicle account in June 2013 and as a result my credit bureau information was not updated. On the 7th of October 2013, i called their call center to update the ...
Hi Pardon the late response, i was happy with the turn around service i received on how prompt the sales person was on friday, it was just a matter of me having to wait for a whole 5 day period and having to make my own follow ups everyday with the same response that i kept on receiving but i made ...
I have long been dissatisfied with Std Bank's customer service but the last 2 interactions I have had with the call centre were marvellous. Today a man by the name of Karabo helped me to link my cheque account and home loan and was friendly, pleasant and helpful. Really happy, thanks! ...