Was in a vehicle accident on 22/09/2013. I contacted SIL on the 23/09/2013 to inform them about the accident. Ever since the accident they never phoned me once to update me or to ask for documents. They would wait for my call to follow up then they will ask me fo documents. Whenever i ask the ...
Above claim was submitted on 29 Aug 13. Following numerous calls and complaints to that department eg authentacy of quote and referral to a controller person and calling me back etc, I was eventually told to sign clearance certificates which were submitted on 11 10 13. I had no response as yet. I ...
Good Day I applied for a new credit card on 10 October 2013. I then called your call centre on Tuesday 13 October to find out if my application was processed. The lady than notified me that there is a card that's ready for collection in the Aberdeen area. This really confused me as I'm based in ...
I am utterly disgusted with the service received from the Revolving credit department also the complaints department, I am in need of a confirmation of arrangement letter and had to wait 5 days just to hear that Standardbank doesn't supply these letters!!! I got these letters on a letterhead and ...
Compliments to Shonell Julie and her team leader for resolving my recycled account query efficiently, expediently, professionally and going the extra mile to ensure client satisfaction. A very big thank you to the young lady who now has that account number. You restored, at the very least, my faith ...
Hi What a great innitiative gone wrong, My wife took this benefit and ever since has been having issues, yes it is alsmost resolved, but still want to share this, Firstly it took 3 months for her to get a card, then she had to keep reciepts of all her petrol purchase as you guys could not keep ...