This is a just to say thank you to Spec savers lambton for their excellent customer service, the optiician Raeesa was super, and the front desk staff very helpful and willing to assist. thank you. ...
Lodged a complaint about a new frame that broke on Monday 18 Feb 2013 with Head Office after pathetic telephonic service from the Centurion staff. Manager called me regarding arrangements for my new frame to Fourways the next day. Wrong frame was delivered on Tuesday. I received no feedback / ...
I went to spec savers Centurion towards the end of last year and ordered a new pair of specs which my medical aid settled in full. Last week one of the lenses chipped and i took it back in to have it repaired as they have a 24 month warranty that covers 80% costs of damaged or lost spectacles. The ...
I have been using Spec-Savers Fourways for a few years now. None of my details have changed. I got a phone call 3 weeks ago by Ronel Nel jumping down my throat that she has not received my balance outstanding. I was appalled and said she needs to send me the invoice so i can follow up. She then ...
Went into spec saver chose frames for two sets of glasses. Staff member took all my details. And would send a quote and date for appointment with in the Day. A week later I went in to check on the progress of my glasses as I travel far distances for work and need the glasses in order to drive and ...
On 04 February 2013 I popped into Spec Savers to make an appointment, They accommodated me immediately as it was early on Monday morning. I had had my eyes tested and frames chosen before 10am. Then the first hiccough - NO connectivity for their CC/Debit card unit. I was walked over to Exclusive ...