Dear Sir/ Madam In January this year I heard a advert on the radio about your summer special and decided to have a my eyes tested at your Alberton City branch to be able to take advantage of your special. I was pleasantly surprised to have a really caring optometrist (sorry I don't know her name) ...
I have been a client with Spec-savers Pretoria North (North Park) for more than 10 years. I never had any problems with their service which was outstanding. This time I received my glasses and after about 4 months I noticed that the frame was losing colour. I went back to Spec-savers and showed ...
Visited the store on date 18/01/2013, trying to get someone's attention to fit frames for prescription glasses. Eventually somebody gives us attention only to tell us she cannot really assist us as she is only an admin lady. After waiting another half an hour for assistance my husband eventually ...
I went in for an eye exam and to get a new presscription for my glasses on the 7th January 2013. Firstly, I waited for over 45 minutes. 2 weeks later I received a call to say the lab had mixed up the frames and it had to be sent back. Last week I emailed the branch. I was called to say that my ...
Decided 2 go 2 Scpecsavers in Carlton Centre JHB CBD 07/02/13 around 14h00. Went up 2 reception n spoke 2 Patricia. We asked questions about the special that they had. Unenthusiastically she gave us missing information where we had to dig information from her. She didnt have an ounce of energy when ...
I had my eyes tested on th 15th of Jan. The frame I wanted they only had in red, and she offered that she will order me a black one - it wont be a problem. On the 29th (2 weeks later) I went to them again, wanting to know when am I getting my specs? No one could tell me whats happening. Half an ...