? My vehicle was hail damaged in Oct '12. I explained at the time that because of work I would need a car in a months time. I was given a priority booking to ensure that my car would be fixed. In that time the vehicle was 'lost' and before leaving I was granted a hire car (not on my policy) for the ...
I had a tablet computer along with some other goods when my vehicle was broken into. I reported it to the police the same day, and as soon as I received the SMS notification from the Police with the case number, I lodged the claim for the specified item. It has been more than week and the claim has ...
I had never such a bad claim experience. Constant fighting to just get feedback about how my claim is progressing. At the end receive a rejection of the claim by phoning the assessor, because my claims handler couldn't be bothered to inform me. The claim was rejected based on the recording where I ...
A lady drove into my car more than a month ago. I sent the quotes and all the applicable information to the broker that sent it on to Santam. She promise me feedback from Santam, but they don't bother to contact me at all. Not even a call informing you what the status is and why they don't come ...
I have been insured with Santam Insurance since the latter part of 2012. I constantly told them that I had plans to leave South Africa to work abroad and tried to get reassurance from them that all my household items, portable items and vehicles which remain in South Africa would continue to be ...
Claim number 153441758 Reference 9912 Resolution expected: Personal feedback via e-mail or telephone, and ultimately the full payment/reimbursement of "excess" not yet retrieved from other party's insurer. Background info: Formal communication dated 11/09/12 from Obed Nkadimeng states ...