My business vehicle was repaired in January. To date the claim has not been paid. From the start the service was shocking. The assessor took 2 weeks to assess the damages. Once that was done the vehicle was repaired. Although the panel beater selected was my own choice and therefore I take ...
Last night the we had an issue with our electricity at home. Normally this could wait untill the morning but not with a baby in the house. I contacted my broker Anton Slabbert from Securitas who promptly gave me emergency contact details for Santam. Santam was contacted just after 10.00pm.By ...
During the weekend of 8 - 10/2/13 we experienced heavy rain accompanied by hail and a roof in an outside building was damaged. The room in occupied by a female student. On the 12/02/13 I reported Roof and ceiling damage to our brokers, Olivier en Mans in Potchefstroom. Kotie registered the claim, ...
Have an annual policy. Santam Had My address wrong, i called in to ammend it. Spoke to 3 diffrent people, not one of them told me that Changing my Address from Notsu Street to Mostu Section will make my premuim to go up. Now Santam ahas taken R2949 out of my account and no communication. How is it ...
During September 2012 I spoke to customer services person by the name of Warren requesting an update on my policy. I wanted to close my agreement with Santam but he advised me to downgrade my policy for 3 months and then cancel it as my goods where to be covered by another company after 3 months. I ...
Hi All In January I took out an policy with SANTAM, but it was the biggest mistake ever. Apparently they say that the debit order did not go through on February 6th, and they have been double debiting me ever since! I need closure from them which they are unable to provide, and what it worse is ...