My vehicles passenger window was broken last night in a smash and grab. Reported the incident this morning to Santam and spoke to the operator with the name of Ricardo. He arranged that a company with the name of Glass Doctor come out to my business to replace the window. This company also did not ...
My vehicle was involved in a collision accident where by a rock rechocheded from a tractor that was doing a maintenance work on r33 road. the owner of the tractor who was not the driver admitted wrong doing and asked me to look for quotation for him to claim from his insurance, unfortunately the ...
Still waiting for SANTAM to respond to a very unsatisfactory handling of a claim. Mr Frantz please ask a superior to take a look at the claim. Your answer that the dishwasher is not covered because of normal wear and tear is rubbish. Did you assess the machine - NO! Did you ask to see proof of ...
I cancelled my household and car insurance with Santam on 7 January 2014 as I found more cost-effective insurance elsewhere. It seems that the effort I went to, to cancel the policy was pointless as Santam still deducted R1060.00 off my account on 3 February. I spent all day trying to sort this ...
Reported clam n 6 Jan. Today being the 4th of Feb' I am still waiting for settlement of the claim. When I phone for a report, they use excuses like the assessor is on leave!! Or that documentation was sent to the wrong email? Is it fair that I have to wait for my claim to be settled while their ...
I am a Chairperson of the Trustees at Pebblestone Creek River Estate. We have had our roofs leak after the storms from around October 2013. We have insurance with Santam for our complex. Our package includes: BUILDINGS COMBINED SECTION, which includes Special Perils, i.e. storm/water impact. So the ...