I submitted a claim for vehicle damage 9 December 2013. I have called more than 10 times to followup, when i call am been told the claim is with an assessor, and that the assessor hasn't made any notes. When i call the assessor or email he doesn't respond. Please i want my car fixed, i have been ...
0n the 26th of August 2013 I was involved in an accident when a lady reversed into the back bumper of my car in the Gautrain Station parking lot. Even thought the other party has been found guilty i have still not been paid out my excess and it has been almost 6 months. Santam have not bothered to ...
A client of Santam damaged my car. Sent all relevant documents as requested to Morris Pule who acknowledge receipt thereof on the 20th November stating a 7 day turn around time. The matter was hand over to Rozannah Singh on the 26th November. Received a email from Rozannah on 2nd December with an ...
Filled out the online form on santamlegal to get personal legal cover. Downloading the policy document did not work, also did not get a confirmation via email or sms. Phoned the call centre at 9am, was told someone would phone me. Nothing. Phoned again 12.30, someone promised to get back to me. ...
On 6/1/2014, I had an unfortunate situation, where I got home around 5pm and found a burst geyser. The roof in the lounge had completely collapsed destroying most of my furniture in the lounge & carpets in the bedrooms. After being given wrong info by a Santam agent, I was unable to register ...
Please advise me on what i do with my situation. When my vehicle was repair last year caused by hail damage, I noticed 3 dents that were not fixed upon me collecting my vehicle. The panelbeater said that they sent through approval for the reparing of this a while ago with no response from Santam ...