I requested the beneficiary confirmation letter and policy documents to be emailed to me more than three weeks ago and still haven't received anything (I have an email to support my request). There's also a Retirement fund site on the Sanlam website, I asked for registration information so I can ...
My employer sent my claim to sanlam on the 31 oct, when I called they told me they had lost my forms and that they will process the claim, today when I called in I was greeted with bad attitude and Unwillingness to help.its my money but the way Carol spoke to me it was as if they were giving me ...
I've been trying for months now to get a simple policy transfer done end every week there is a new problem. I AM SICK AND TIRED OF THE BS EVERY WEEK. YET ANOTHER HOOP TO JUMP THROUGH - I DO NOT HAVE TIME FOR YOUR BUREAUCRACY AND BS!!! THIS COULD HAVE BEEN ADDRESSED MONTHS AGO, WHY NOW? NO RESPECT ...
I am unemployed, I cancelled my policy before the end of November and Sanlam still debited my account even after cancelling the policy as he requested by e-mail to Johan Redelinghuys. I told him I cannot afford the policy any longer but yet Sanlam still debits my account! The debit order as per ...
This letter refer to policy number: H566336554 I had a debit order with African Life relating to the above mentioned policy. According to African Life Insurance they received an instruction from Absa to terminate the debit order around May 2009. I made an enquiry with Absa and they seem not to know ...
Well I have been trying to phone the call centre at Sanlam.. everytime I just get this message.. We unable to attend to your call.. I dont want to leave a message. I need to speak to a person that can address my issue. 17 calls = 0 answer.. Why you having a call centre if you cant take a call. This ...