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Sanlam
Found 318 reviews / complaints
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Sanlam
No communication

On Monday 2 December I ordered a fridge and tv online at the Sanlam reality shop. Both items said delivery would take place within 2 days. I paid via debit card and the money went off immediately. After not hearing anything for 2 days I contacted them. According to the third person I spoke to the ...

Sanlam
Personal Info being compromised

I received an email from Liz Botes License no. 9305 GIB Financial Services (Pty) Ltd forwarding me Id Copy and info regarding a Mr Prinsloo Michael Wilhelm of which I had nothing to do with. How is this possible? I am not a broker and do not work in a financial Institution. How can a big company ...

Sanlam
Claims Declined

I made a claim for my late mom's life policy in Germiston branch. After some days I was told there is some information they need from one of my late mom's Doctor's and her employer. I indeed forwarded the request to the relevant people. After a week I heard from my late mom's employer that the ...

Sanlam
OVER PROMISE AND UNDER DELIVER

Hello Peter, My dad was medically boarded off from work due to sickness and didn't have any benfits with his employer. He has a retirement annuity with Sanlam and we submitted a claim for the funds to be released however they only offering to release a portion of the funds. My dad is paying off a ...

Sanlam
Bad customer service

I have been a client of Sanlam for -1 year, i was not informed of the Sanlam Reality membership benefits. When i did find out about this benefit, i emailed my consultant who then sent an email to the relevant email address asking an agent to contact me with regards to this benefit, it has now been ...