Never buy Pastel Partner with Receipting add-on, because the client details do not even print on the receipts, and if you don't pay for a support contract Pastel will not even take your call. Got through to them and manage to speak to second line of support, but more than a year later still no ...
Sage Pastel who market and make Pastel Partner, the invoicing, accounting and stock control software that we have been using for a number of years now does not seem able to resolve ongoing problems that we are having with their product running in our office. We call their call centre repeatedly and ...
I wanted to upgrade from Pastel Xpress V11 to V12 so I phoned customer care and after numerous call diversions I accidentally landed up at Francois. With out trying to divert my call to the correct department, Francois listened to my needs and assured me that the right person will contact me soon. ...
We paid up front for all six modules for the PCI Training in December 2011 offered by Sage Pastel. Due to the Durban office not being able to provide the adequate training, we have only been able to complete two of the six modules. Despite numerous requests to the Pastel Durban office for our ...
Having had pastel's help service contract for a number of years and never using it, i asked the salespserson who sent me a renewal notice, what value i was getting for my money for. She was unable or unwilling to give me a straight answer after a series of emails, so i cancelled the service. Today, ...
We, a company with 13 user, are being held hostage by Pastel and Sage. We will be moving onto NAV in 2 months time and thus did not renew our support with Pastel, which is over R30k. They cancelled our Bank Manager Module and will only reinstate if we renew the support we don't need. This is not ...