This is now the 3rd time since Febuary 2013 that I had to call Sage Pastel Payroll. I have dialed the number and the " switchboard" answers with the adverts for Sage. I am on "hold" for 30 minutes and get fed up. No one evens answer the call and try to direct the call to a ...
Pastel mybusiness was upgraded today, to my disappointment after putting lots of time explaining to call centre and sending ticket requests that: SETTING ITEM DESRIPTION FIELD TO ONLY 100 CAHACTERS IS TOO SMALL. Imagine quoting an machinery item to customer where you need to put all the key specs ...
Since the new update Pastel released, everything goes haywire!!! And when you try to phone their Call Centre I have to wait longer than a half an hour!!! Stop with the pathetic excuse about year end and FIX THIS PROBLEM!!! OR PAY OUR PHONE BILLS AND THE TIME WE WASTE FOR HOLDING!!! DO SOMETHING ...
Hi, we have Pastel Xpress and experience core errors that we don't find solutions on the internet for, such as; " Pastel has detected an internal precision variance. Please reload the batch and update again" Surely this type of error does not warrant a service agreement on the ...
My bankmanager function does not work on 2 of my computers. I do not care for holding on, but I do care if I hold on for 20 minutes and then the telephone goes silent on Pastel's side ...
Thank you very much for the prompt Repair of our data, it is much appreciated. Repaired and sent back within 2 hours & an sms sent to notify you that the data is ready to be downloaded. ...