After waiting 10-15 minutes to speak to someone I finally get through, she doesnt know the resolution to the issue and then I get put back to the swtichboard and unable to get put back through!!! This service and is simply not good enough, my clients have paid for support and cannot get any!!! ...
A core module of the standard package of Sage Pastel evolution Software, does not work effectively. As the module is released in July 2013, we immediately started to work on the implementation and problem solved for a month after its been released to a point where it does not make sense any more. ...
I got a new computer with Windows 7. There was a problem downloading the Pastel express from the website. I contacted the support team and they supplied me with a Pastel express CD by courier within 3 day. Thanks, guys, you are a wonderful team. Ref: IR3892511 ...
I needed help with the pastel i was installing and what a pleasure it was to deal with efficient, friendly and patient people. I dealt with two different ladies and both were very helpful and took the time to help me step by step. Thank you! ...
Accounting system support could be excellent. I was blessed to be helped by Joanne Barnard. The outcome is the following: Professional service Excellent communication skills Understand customer needs Demonstrates empathy for customer difficulties Very knowledgeable of the system Goes the extra mile ...
Pastel accounting was suppose to deliver my software in June. I request again for my software. I asked if they can deliver it on Monday 23 September. I emailed again to say I want it on or before Wednesday 2 October. I still not received my software or any feedback from them. I need it urgently to ...