Hello Peter I bought bedroom furniture from Rochester Woodmead in November 2012 it was delivered in about one week before Christmas. Some items were damaged - one pedestal had a scratch on it and the chest of drawers had a dent. I informed my sales lady (Rene) about these damaged and she said she ...
Rochester home decor store has the worst service I have experienced to this date, I have ordered a lounge suit and a dining table in January, I was promised delivery in 6 to 8 weeks, on the 11th of march I followed up with the sales consultant 'Bafana' who explained that the couches were ready for ...
Last year April I purchased leather recliners from Rochester, when they were assembled at our home they are not aligned. We contacted Elize and explained the problem, the response was they out of stock but as soon as they receive stock it will be replaced. A year later, the 3 seat is even bigger ...
I bought a bellwood living room set for 30000 and is having problems with it the seet doesn't incline all the way like the others, have phoned them 12 times they say they wil sort it out and the wil phone me back as to what they are gonna do, they dont phone me back at all i keep in phoning them ...
Although the new Lazboy (Houston black) was marketed, I was told by Centurion store that there was no stock. When I asked why they did not offer to order me the model in the colour I wanted, I was told that a single chair could not be ordered. More than one store then informed me of a chair found ...
I have purchase Lounge suite, when they have to deliver my lounge suite they postpone three time and the fourth time they told me that the lounge suite is damaged and they cannot deliver the damage goods to me and i can go to the store and check the other lounge suite that is similar to the one i ...