I requested a full refund /- 2 weeks ago as per the CPA as lounge suite & wingback chair I received was faulty/damaged. I paid my 10% deposit with order on 13 January 2013. at the end of February I was told to come and pay the balance for delivery to take place. I paid in total R43605 prior to ...
DEAR ROCHESTER! I have never been so disappointed in my life. On the 17th of February 2013 I bought a lounge suite from Rochester's in Strubensvalley, the service was excellent right up to the point when you pay cash, after that they just don t give a s@#t. We were told delivery would be about 2 ...
I would just like to commend Nizaam on his continuous help and support with our Lounge suite ordeal! we had problems with our lounge suite and Nizaam was always ready and willing to help! thank you again NIzaam Kale ...
The Rochester team that helped us to buy a new lounge suite did their best to provide us with excellent advice, fast service, friendly smiles and took great care when delivering it as well. Thank you very much we appreciate it. See you again soon. Abraham and Renee Brits Fochville ...
I purchased a Lazy Boy from the Rochester Stoneridge store on Sat 23 March 2013. Whilst in store Keith (the manager) and my salesman (Bradley) checked stock and confirmed that there were 4 in stock at their Alberton Warehouse. Delivery was arranged for Thurs 28 March. Over the next few days, I ...
Many hours ago I sent the following email to Rochester. I am still waiting for an acknowledgement, let alone a response/ This service is pathetic. I am writing to lodge a formal complaint about the non fulfilment of and order I placed with your company on 12 January, 2013 - sales order no 216850. ...