I bought merchandise at Rochester (Woodmead) on Saturday and upon payment confirmed that teh stock in place would be delivered on Tuesday after 6 (at my request). Tuesday came and I aited, no call no delivery. Wednesday I called Sarah and she confirmed that tehy would now come Wednesday evening, ...
After a very long struggle with our living room set we bought, we got a sales person named Jaco whom started to handel with us... We were on the edge to tell them to collect there couches and we whould have taken our bussiness to another place..but all that had change because of jaco! He is the ...
We bought a lounge suite and a bed from Rochester and need the couches to be re-stuffed, the one side of the couch is loose and needs to be fixed and the beds base cracked, I called 3 months ago as they claim you have a 2 year warranty on you purchased goods as I need this to be fixed and till ...
In late Nov 2012, we paid R7000 for a Swivel Rocker leather chair from Rochesters. The salesman confirmed avail of stock as I was ordering it specifically as feeding chair & undertook to deliver within a few days, before I was due to give birth to child. On the date of delivery, I explained ...
In January this year I bought a pair of leather couches. I am still paying for them as we speak. They were delivered on time however one of the couches was not netted properly. We phoned them and the people that needed to fix it came three weeks later. they said they can not fix it there, the ...
We have just received a furniture delivery from Rochester. It has been a pleasure dealing with this company, in the past as well as this time, from the showroom staff, all the way through to the delivery staff, Honest and Mosa. They kept us informed throughout the waiting period, manufacture was on ...