I BOUGHT MY COUCHES WITH R40 000.00 LAST YEAR MAY.THEY WERE DELIVERED IN A SMALL HYUNDAI TRUCK TOGETHER WITH MANY OTHER FURNITURE FOR OTHER CUSTOMERS, I WENT TO A SHOP TO COMPLAIN, AT SOME POINT I NOTICED THAT MY COUCHES HAVE A PROBLEM, I REPORTED, THEY SENT PEOPLE TO FIX THEM, THEY EVEN SAID THEY ...
On 16/04/2013 we ordered a TV-Plasma unit and two bookshelves for delivery in 6 - 8 weeks, paid in full. After 6 weeks we made enquiries concerning the whereabouts of the furniture. We were informed that it would be delivered at their warehouse within 2 days and they would contact us for a delivery ...
On the 21-April-2013 I purchased a lounge suite cash at Rochester in Atterbury-Pretoria and it was delivered on the 23-April. After delivery we realized that one of the two seater couches was damaged and I reported it to the store. I was asked to take a picture of the damaged couch and bring it to ...
We have arranged for our furtinure to be delivered on Monday 10 June. The branch confirmed delivery early Monday morning. AT 16:00 yesterday I phoned to confirm if it wills till be delivered and delivery was again confirmed. This morning I phoned the branch at 9:00 to ask about delivery but I ...
When Rochester announced their Winter Sale up to 50% off... We had made sure that we were at the Atterbury Branch as they opened last week to take advantage of the sale as there is a lounge suit and bed that we have been looking at purchasing for some time only to find that there was hardly ...
I bought furniture from Rochester and as per our agreement, it was to be delivered within 4-6 weeks from the date of purchase. It's been 10 weeks now and I still have not received anything. After countless efforts to get feedback from the sales person, I took it up with the branch manager who ...