After numerous calls to the Resolution Health Call Centre and being promised time after time after time after time, that my claim would be paid, still nothing. Their call centre and client care are USELESS. If you think for one moment that I am going to give up, you are sadly mistaken. I want my ...
After phoning the call centre for 5 consecutive days without getting any help, on the 5th day I was transfered to this lovely lady who did not hesitate to help me. This was after everytime I called I was told the only person who could help me was off sick. Just want to say thank you so much for all ...
My Account number with Resolution is 18461263 and Despite having given Resolution all my detail as a Pensioner last year in March when I joined as well as sending a Copy of a letter confirming the status of my Wife, s State Pension, early in January this year, Resolution caused me much ...
I found out on Friday afternoon while at the doctor that me medical aid has been suspended! How the is this possible? It is my responsibility to ensure that funds are available for the debit order, but it is resolution heaths responsibility to ensure that my account is debited! How the can my ...
As an (ex) Nimas member, i have nothing but problems since December last year. I was first hit with a 16% premium increase for my family (2 2) then when trying to move to the "hospital plan" faced with a Spine and neck injury exclusion. ( my wife has ongoing neck degeneration and has had ...
My baby girl was born in November 2012, i submitted the birth certificate in december in order for her to be loaded. 2 weeks ago i discovered that after submitting a claim for consultations regarding my baby that was not being paid i discovered the reason was that she had not been loaded on my ...