My mother, 83, is a member of the medical aid. She needs an athroscopy urgently as she can not walk at the moment. She is booked to have her operation next week and to our surprise we were told yesterday that this does not fall under thePMB list and is excluded. However, this operation is on the ...
Resolution health is the worst medical scheme I have ever dealt with. Poor customer service, incompetent staff that has no clue on what customer care means, they promise to sort the issue out and get back to you but they never do. Every time you call the call centre you are given a different story ...
On the 21 st June 2012 my daughter was rushed to Life Suikerbos Hospital after she had passed out and turned blue from being unable to breath due to phlegm blockages. Resolution Health refused to admit her without paying a R 3000.00 up front fee. This fee is very clearly specified not required for ...
I have had endless trouble with this company. I see there are many others on this site who are having the same problems. Every time I have a claim there is very little communication from them and they seem unable to deal with clients on a professional level. I had a procedure done at the end of Nov ...
Hi I pay my mother Annami Janse Van Rensburg's medical aid. She received a notice from the post office to come and collect a parcel which I picked up yesterday. It was her new Resolutions Health booklet for 2014. Enclosed is a form that states that she has to send proof of income before the 7th of ...
After going on the medical aid, I took my son, age 6, to the dentist for a normal check up. After he saw the dentist, he said he will have to go to theatre as it will be much better to fix a few teeth all at once. I handed them all the documentation they needed and phoned the dentist every day to ...