My opiniona machine reply on the complaint of the 25 June 2013 about my tax certificate that I will be cantacted shortly. On Wednesday 26-06-2013 a service provider contacted that still not recieved payment for services rendered on 13 October 2012, a docter visited me in ICU, it was in hospital and ...
URGENT URGENT Kindly note a fax, copy of proxy form filled in as send by yourselves was emailed and faxed, and I had spoken to customer cancel my membership. But still to no prevail you keep on deducting monies from my bank account. Cancelled medical aid due to a new work position - given a months ...
I am a Resolution Health Medical Aid client, on their Foundation plan. My wife needs to go for an urgent Hysterectomy. The Dr gave me a form with all the necessary info to get pre-authorization from Resolution Health. Their call centre agent told me that authentication is declined because the ICD ...
In December 2012 I obtained the required pre-authorisation for an annual check-up as laid down in the Prescribed Minimum Benefit Programme. In January I discovered that both the doctor and the pathologist had not been paid. Several enquiries to the call centre by phone and email to Danielle ...
Good day, I have submitted a claim query about two weeks ago and have had no response. Unfortunately I cannot keep calling your call centre as it takes forever to eventually speak to someone and then I'm put on hold for another long period of time and it is costing way too much of my airtime. I've ...
I'm attempting to get all my claims in order so that we can submit the short fall for the birth of our child to our gap cover. I've just had a look online to see what the status is of our last few claims and it states that they were rejected. When I called, your agent said it was due to ...