I applied for med aid 02/07/2013, got acceptance on 05/07/2013, made a manual payment on 05/07/2013 so that i could be covered for july 2013. within the 7 days cooling period i decided not to go ahead as i received news over that weekend that i was pregnant, and didnt want a medical aid that wasnt ...
Beginning of June I received a mail from my medical aid consultant that I was in arrears, I've been making my monthly payments every month, since then the consultant was investigating the "arrear" amount sending me several emails asking for payslip, bank statements. Today after waiting 2 ...
This is an ongoing saga. After filing a negative report I received an automated response indicating "We are assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concern in further detail" Have heard nothing further until today when Resomed ...
I sent this e-mail to Resolution Health and as usual had NO response. To whom it may concern I am sick and tired of dealing with your incompetent staff in your finance department. For the past three months (ever since you started using the new debit order system) you stuffed it up. Instead of ...
During December 2011 we applied for the medical aid that was approved during January 2012 with the interception date of 01/02/2012. During this period my dependant fell pregnant, and when we tried to get the authorization for the delivery, we received a SMS that our medical aid is suspended. We ...
I have received a call from Resolution on the 8 July 2013 (due to my Hello Peter Complaint dated 5 July 2013 - the lady said that they have to manually correct our Tax certificates and that I will receive them the following week - Friday (19 July 2013). I have e-mailed and asked what time I will be ...