Please can you let me know how I go about submitting a complaint, My husband had an x-ray and scan done in hospital and then had an operation of his foot last year. I was on maternity leave at the time, when I received the outstanding bill, my medical aid advised me that the claim is stale and they ...
GOOD DAY I went to hospital on the 16 May 2013, I called Resolution Health to get authorisation I gave the lady the codes for the procedures everything was okay she gave me the authorisation number and she informed me that at the hospital I will have to pay the co-payment of R2000.00. At the ...
On the 21/07/2013 sunday night had to take my son to Hillcrest Private Hospital Casualty as he was very sick. The doctor checked him ant treated him and we went back home. I have submitted the claims and the Hospital submitted claims but claims were rejected, my question is what does the Casualty ...
Received our Tax certificates yesterday - to no surprise it was still not correct. I have corrected it myself to show them how it needs to be done. This will be the 5th week with no correct tax certificates. How much longer do we need to wait. When you ask Linda, Martin Rimmer, Amends, Tlodi and ...
I called Resolution Health to sort out an old friend's account. It takes on average 20 mins to get through to anyone. I have been back and forth and been promised that they will get back to me. Still waiting. Also left a message for the supervisor to call and also still waiting. Sent two emails to ...
When i called to get authorisation from my med aid scheme just prior to my operation, they told me that there would be a co-payment of 3k, i agreed to pay the co-payment, as i wanted the procedure done at the Pietermaritzburg medi-clinic. on arrival at the hospital on the date of my operation, even ...