Nothing is ever too much for the staff at the Protea Hotel North Wharf. Every request I had was seen to. I was always greeted with a smile by every single staff member I came in contact with. You really made my stay an absolute pleasure and I cant wait for my return trip. There was an error with my ...
I want to book at Protea Kruger Gate on the 21 March to checkout on 24 March 2013. I would like to use my voucher stay 1 get 1 "free" voucher. Unfortunately i called reservations and they said that i cannot use my voucher as Protea Hotel has so many vouchers they can use per month. When ...
I booked at Fire and Ice Cape Town for their valentines 5 course meal and movie on the roof package. The night was also to celebrate my boyfriends birthday as it falls on Valentines day. We were told to be at the hotel by 730pm. We arrived, they welcomed us in and the food was great. During our 4th ...
I took out a Prokard membership last year, 2012. The vouchers are valid until the end of May or so I was told. What I was not told however is that if i do not renew the membership this year then I am unable to use any of the vouchers left over last year. I tried to book over the weekend and to my ...
I am extremely disappointed at the service I got at the Montrose Protea Hotel. I would never ever again book any Hotels under Protea Hotels. I made a booking on the 14th February and was not informed that the non smoking rooms were fully booked. My husband who has Sinus and I normally suffer from ...
I was making a booking last week at the Umhlanga Ridge Hotel. I was assisted by Me Taruna Ramdhani. I would like to thank Protea Hotels and especially Me Taruna Ramdhani for the outstanding service I received from her. Friendly, knowledgeable world class service. It seldom happens that you are ...