I used my prokard voucher to make a booking, these are the vouchers that come with the purchasing of the Prokard services. I cancelled the booking that i made but the voucher was never re instated. The booking was made last year August and cancelled a couple of days later. I have phoned their ...
I was at the Fire & Ice in Bree St on Monday and had a wonderful experience in terms of hospitality service from the morning shift barman. He was courteous, friendly and service orientated. He also communicated well with me in terms of waiting period and out of stocks concerning my order. It ...
I went for sun-downers with a few friends to the Melrose Arch hotel pool deck. the services was so slow, it seemed that they were understaffed, and although it was not too busy, it took close to 45 minutes to receive our 4 cocktail. there were many other guests that had tables that were not cleared ...
The amount of harassment from this company is unbelievable. Three months ago, after posting on hello peter I had a phone call promising that I would never be harassed again. A lady Vanessa Solomans from Prokard phoned today, claiming that she had arranged a time to talk to me today. this was an ...
I made a reservation at the hotel on 4th February 2013. Due to unforeseen circumstances, I cancelled the reservation on 5th February. I went through the channels of filling in the cancellation form and e-mailed several times requesting a refund. They haven't bothered to respond in any way ...
I requested the cancellation of my Protea Hotel Prokard membership three times in December after a sales person phoned me to renew my membership and then tried to fraudulantly upgrade me to a higher membership level at a higher cost during the sales pitch, I only found out about this when I asked ...