During my sleep I was restless & itchy now & then. At 1:10am I went to the toilet. When I returned to bed, I saw lots of insects crawling on the white linen. They were more concentrated on the pillows. I looked closer & turned the pillows & I realized it was the bedbugs & they ...
My family are regular Protea hotels guests. We are originally from Stellenbosch and the past weekend (08 - 11 February) we visited to celebrate a family wedding. Unfortunately, I decided not to stay at Protea Hotel Stellenbosch this time, because a large tour group is staying there for the month. ...
I went for supper last evening in the 4*Protea hotel where I was staying. I regret to say that it was restaurant was a poor experience as a whole. Firstly, the table where chose to sit (which was close to a plug) had a very dirty tablecloth. I showed this to the waiter who subsequently did nothing. ...
I took my mother who has recently become a pensioner to enjoy an afternoon of high tea at your Fire & Ice (Melrose Arch) hotel based on the information received online - [URL Removed] We had a great afternoon until we received our bill which reflected R270.00 for two people for high tea. When I ...
Membership until 03/2013 all my vouchers have been removed. Call centre tells me i have used them all. ...
I stayed at a Protea Hotel in Stellenbosch (13-01-2013 to 18-01-2013), on the fifth day of my stay i requested house keeping to do my laundry and dry cleaning, my clothes that went for a laundry service were returned and i never received the pants that went for dry cleaning. upon inquiring from the ...