On the 14 th of March my daughter in law booked myself and my husband as well as herself, her husband and kids into the hotel on our way to Plettenbergbay. When we got to the hotel reception it looked if we made a good choice. After booking in we went for a drink waited about 25 min for our drinks. ...
I booked into the Fire and Ice in Cape Town from 10 - 14 March. I had a family emergency had had to check out on the 12 March. I explained that I had a family emergency. There was no problem checking out and then Jamie explained they would not be charging me for the next two nights and said she ...
Dear Sirs This weekend my family had to prolong our stay in Cape Town and unfortunately deceided to book into your Protea Hotel Tyger Valley room 135. After booking in at 12:30 the day before, the room was not cleaned. Went to the reception the same night at 9 o'clock - nobody at front desk! Staff ...
My Nokia cell phone was from my Hotel room number 622 because i had a safe that did not close and had to leave my belongings out while out of the hotel. When i got back to my room after the cleaners had left i noticed that my cell phone was and reported it to management. Still waiting for feedback ...
I took out membership with Prokard (Protea hotels) back in 2011. Last year I was called to renew my membership and i said I don't want to renew as I just had a baby and not planning on traveling and mind you i was called a couple of times. This year again and i told them I'm still not interested. ...
My husband and I spend a breakaway weekend at the Shangri-La from 8 to 10 March 2013. The staff at the Shangri-La Country Hotel in Modimolle must be commended for their exceptional friendliness. They assisted and served at every turn and yet they did so professionally and unobtrusively. Andrew ...