I had erroneously forgotten to enter the unique reference number for my prepaid electricity meter transaction, and when repeating the correct action, had an extra debit on my account from the bank, which couldn't be processed by Prepaid24 as they did not have a reference number to match the money ...
New subscriber to Prepaid24. Only had meter installed this morning so all quite new. Abby has assisted in resolving the token code required to get the lights on before dark. Well done ...
We bought electricity and used the wrong reference nr. I went on the website and was pleasantly surprised that there was an online chat service. Charmaine was extremely helpful, efficient and friendly. Service that needs to be commended! ...
I purchased Electricity online yesterday for R500. I was sent the token. The token was different than my normal ones. It was from Prepaid world and not Ekurhuleni DIR. This token was rejected on my prepaid meter. After 3 hours in the dark and unplugging and re-plugging everything in, still the ...
I purchased R3000.00 Electricity for the month with a low meter at home... 2 hours later no electricity... no token... Went online to "call" Prepaid 24 went on the online chat... was told the vendor in my area is experiencing technical difficulty... why did they not tell me this before ...
I used PrePaid24 to purchase electricity. The number of units remaining on my prepaid meter was running pretty lean. After making an online payment and trying to access the token to obtain the code the service was temporarily unavailable so I logged onto the website and sent a request to the ...