Purchased R500 token from Prepaid24. Tried inserting the pin several times and the meter keep on giving me a bad code error. Purchased another R200 from Pick and pay and that pin worked perfect. Prepaid 24 could not give me a backup pin nor could they resolve the issue for a service they got paid ...
I received a call from a lady named Vanessa from Prepaid24. What an amazing experience. It was an absolute pleasure to talk to her. She was friendly, considerate, helpful and most of all positive! It was my first ever purchase I made via Prepaid24 and I am completely amazed by the wonderful service ...
I bought electricity via internet banking after changing my mobile number. I had the number changed on their system, but forgot to accordingly change my reference number with the payment. after realising this was the reason for not receiving my pin immediately, I sent an e-mail (using their ...
On a Saturday night you dont feel like climbing in your car to get electricity and even sometimes the system is down or something else is going wrong. I got the [URL Removed] info from my dad. Got online, gave all my details, added them to my beneficiary list at my bank, deposit the money and in ...
I requested a tariff scale on a public holiday after hours and got a response within less than an hour. It is so easy and convenient to buy electricity online. The response is always quick. Thank you Prepaid 24 for making it so easy to buy electricity! You made a change. ...
It was my first time registering on Prepaid and I ran into "problems" during registration. First is that the online systems works fine and secondly - Jessica was very quick and sufficient in helping and solving the problem. Great work!! ...