I have incorrectly paid for electricity into Prepaid24's Nedbank account from my account with another bank. They managed to track down the transaction and provided me with the token. No problem for them. Their Online Support chat function is very effective and their representatives really want to ...
I wrote to their online support concerning the electricity i bought that i didnt receive. I spoke to William Sparks, who responded within a short space of 5 minutes, he processed the electricity and gave me the root course of the problem. Now i know what to do to avaoid delay and i know that the ...
I made a wrong payment to Prepaid 24 of R42000, that was suppose to be for one of my other suppliers. They immediately picked up the payment, and Quintis phoned me regarding this. I logged the ticket on their website with my bank details and within an hour the money was paid back to us. I believe ...
I must say that I'm very impressed with Prepaid24's customer service. They are very friendly and sort out any queries immediately. I really feel that they put the customer first. ...