Every single time I use prepaid 24 they tell me that there is a error and delay on my payment. Then the next day someone phone you and tell you how sorry they are... and then I all just happens all over again. Rather use ANYBODY ELSE or stay in the dark because you will in any case be in the dark ...
Out of all the online prepaid electricity suppliers, these guys ROCK! Their online support is the most efficient system that i have ever dealt with. The gentleman who helped me (Steven Le Roux) was efficient and had my issue, literately, resolved within minutes. Seriously, Give That Man a Bells! ...
This is the second time that i deal with the customer services from Prepaid24 and it is the second time that they exceed my expectations. My issues were addressed and solved while still discussing it directly on line. This kind of service not only from Prepaid24 bur from Samantha in particular is ...
Thank you very much Melony de Witt for excellent, fast and efficient service. Online support came immediately when requested, and when I needed additional help you phoned me. Problem sorted in no time. You were friendly and the service was just amazing. Thank you very much!! Much appreciated in a ...
Everyone is always very quick to send through complaints when they feel they have not received the service that they feel that they are entitled to and very few take the same amount of time to say the same in a positive light. In South Africa, the service industry can at times (and a lot of those ...
Went online to ask how to get tax invoices and was picked up and answered in a matter of seconds. Within a minute or so, I was assured that they would process the request shortly and forward it to me via email. ...