This is a second request. My membership was not cancelled as requested during December and payment was taken again. Im not available via telephone so please email me if you have queries. I made contact with the gym and was informed that I must cancel with Viatility. Vitality told me I must cancel ...
I have been trying to transfer my Planet Fitness club membership from Centurion to Plattekloof for the past 4 weeks, but without joy. I first went into the Plattekloof club one Saturday in December and after filling in a form to affect the transfer, I was informed by the Receptionist that she ...
I applied for a gym contract through Discovery Vitality on 31/12/2013 and paid the full joining fee. Initially I was told the contract would be loaded manually the following day. When I called two days later, I was informed the Vitality system was still down and that they were working on it. I ...
I received a complimentary voucher to train for the day. I was assisted by a Sales person by the name of Brady Javan. He convinced me to sign a contract. I was told that once I signed the contract I had five working days to cancel it. I wasn't happy about being told I needed to find someone to ...
Firstly I inquired from the Gym last year what I could do to change my membership into another name and they told me a R700 would have to be paid for this to happen. I then advertised my gym membership to be taken over and found a willing person. Then contacted the gym & was told the R700 no ...
Ok so I got a response to my intial query and sent an e mail to Trish Tsikada to cancel this so called contract. But they have still gone ahead and debited me again. Please stop this. i am loosing my sense of humour on this issue. Email attached below. From: Reddy, B. (Bradley) Sent: 06 December ...