Out of the blue I was charged R873.4 at the end of November, split into two amounts of R436.7. I was told that the annual CPI has taken effect (contract expired in March 2012). This explains the increase from the usual R397 to R436.7. I was further told that I was charged an annual double levy of ...
Many years ago I had a gym contract which had been settled and paid off. Suddenly, in October 2013, years after I had settled the account with Planet Fitness, they started subtracting fees from my account, not once a month, but up to three times a month. After been sent from pillar to post, I ...
The air conditioner of the spinning room at PF in Witbank was out of order for most of 2013. Promises were made but when we came back in January - still no air. The sun beats down through solid glass panels on a black floor from 05:30 and the only "ventilation" is 1 door opening into the ...
My membership has expired 2 months ago but they carry on billing me by debit order! I have written to them twice, phoned them, written to another email address which the lady on the phone gave me and to date I've had no response! Every month the debit orders goes off with another amount so that I ...
I have joined Planet Fitness last year for 6 months at Cobble Walk and after my contract expired I signed another contract for 3 years paying upfront to join the Planet Fitness Plattekloof branch as I moved to that area. Apparently this was not a problem when they sold me the membership but now it ...
I am very unhappy about the service received from Planet Fitness. I have send an e-mail requesting cancellation on 04/12/2013 and was only contacted on 20/12/2013, after I had to follow up with them. Now I am being told that my membership cancellation will only be effective 01/02/2014. I have done ...