I cancelled my membership last year 2013 in october. The one responsible and confirmed with me that I will not be debotted anymore from november anymore is Cassy and her colleague Charlotte. I have received this on black and white!! End of november they still debitted me an amount of ~ R 1536.The ...
I recently wanted to change my contract from a single club to a national subscription. This has been the most ridiculous runaround and a complete waste of my time. Firstly I emailed the client services to change my membership, but I still have not received a reply from them. I tried calling them ...
I have been posting multiple complaint to get Planet Fitness to respond and rectify there "for want of a better word" internal admin errors. This seems to be the only way i get some form of a response... Unfortunately i can say with a 90% certainty that it must be a automated response as ...
I have been trying since the 22nd of November to cancel my gym membership. I was quoted a cancellation penalty, which I went and paid. I have since discovered that my termination has not been processed and since then I have been given a huge run-around. My membership was supposed to be cancelled as ...
Got to the gym yesterday to my disgust I get told that my account is in arrears. Lady at reception tells me I need to pay my account. I explain its on Debit order the account was paid in November. whats so strange that December doesnt go off I didnt change anything. She cant help me gives me two ...
PF is pathetic with all letters of the word explained. the head office number nobody answers the call. Gloria the reception at Wanders just hung up. Neo tried at least to assist after i have shouted... Sibu from the head OFfice saved the day. lakesfield phone has problem i cannot get through. i ...