I have received a letter from Planett Fitness, advsing me that that my premium will be increased effective 2014 February 1, by from R205 to R320. I have asked to change my membership to a local membership instead than regional membership due to price increase. I was informed that I need to pay an ...
The aircon in the studio has been broken for longer than one year. Everyone who uses the studio (for step/aerobics/boot camp/pilates/boxing, etc, has complained to the gym management and various excuses have been made. The fact is, nothing has been done. The 4 fans serve do not cool down a large ...
My Girlfriend decided to get a gym contract so we went to Planet Fitness Centurion where we were helped by a sales person called Cashuis, we told him that my girlfriend cannot afford to pay more than R300-R400 a month. He then told us they do not have a contract for that amount (which was a lie) ...
I opened a membership a relatively long time ago, and given that I have fulfilled the contract, and also that my circumstances have changed and I am aligning as appropriate, would like to give notice to end my membership. I have tried calling, using the website request for response, however I ...
People are passing out due to heat in the gym which has been faulty since October 2013 which is not acceptable. The head office does not even pick up their phones, very frustrating. They are in breach of contract as I am not paying to train in a steam bath which is dangerous to my health. People ...
Two years ago I didn't renew my cash membership. That means I'm not a member any more. Today I get an SMS that I'm in arrears. I'm not in arrears, I'm just not a member any more. That's not the same thing. Have someone call me to sort this please. You have my number: in fact someone phoned recently ...