My gym contract is coming to an end by 31 Jan this year. I made numerous phone calls to the Plattekloof branch to have the contract cancelled; and send at least 3 emails, but all fell on deaf ears. This morning I called their call centre in JHB to enquire about the process for cancellations, upon ...
My partner and I wanted to transfer our memberships from bedfordview to benoni as it was closer for us as we had moved. We were told to email the customer service department as they didn't want us calling them. More than a month went by without a response to my emails, I put a read receipt on my ...
After writing a letter to the head office of Planet Fitness to report the non functioning of the air in the spinning room and reporting them on Hellopeter, it has not been repaired. There is NO ventilation in that room (only 1 door leading into the gym, no open window) and the sun shining is ...
I filed my first report on here on 30 November after trying to sort out this problem directly with Planet Fitness for 2 months, having no success. I got a reply from them on 4 December saying I must go into the branch, my problem will be fixed. I replied on 18 December saying that the person I was ...
Planet fitness I am taking you guys to my lawyers I've waited since last year october for this to be fixed but you still continuing debiting on my account. This is such an inconvinience guys serious. You said you gonna fix this but nothing happens. You go to my account there is no money on my ...
I cancelled my contact with Planet Fitness due to debit orders being debited on the wrong dates. After my cancelation letter in 2008 they stopped the debit orders. 5 years later in 2013 June month they started putting debit orders trough as many as 3 times a day! Not only do these go off multiple ...