I joined the club in Nov 2013 and had an agreement with them after their visit to company. This was for No Joining fee. Everything else was then arranged, but then I was unable to to attend Dec. and January this year and also noted that my debit orders was not going off. I was then told after - 5 ...
At the beginning of December 2013 I complained via this forum about the pathetic service of PF. I received a reply on this forum stating that they had advised me to supply copies of documentation. This was incorrect as I had told them that I no longer had the documents and if they intended ...
I joined Planet Fitness in Aug 2013. I was sold the black membership and told that I was paying a little extra but would have free access to the group PT classes. In Nov 2013 Les Milles was introduced to the gym and all of a sudden the group PT classes were changed from one hour classes to 30 min ...
I have been trying to cancel my membership for a few weeks now because I have moved house and I can no longer drive to Bedfordview when I now live in Sandton. There is no option of transferring my contract as I do not live near the Rivonia or Fourways branches. I went into the Bedfordview club, ...
Last week Monday I started phoning the Planet Fitness Head Office on 011-327-1808 in order to move my membership from one to another outlet. Once put through to that department I listen to music and an automated voice informing me all their agents are busy, please hold and I will be transferred ...
I will be writing another letter to planet fitness regards their bad service. I send an email 2 days ago, another 1 yesterday also made a phone call today for ANYONE to respond, did I get any response NOOOO, I think it's just such pathetic service, I was at my Dr and fortunately I am not able to ...