I have been trying since Monday to contact the Planet Fitness call centre. I am merely put on hold, and the call is never answered. Hopeless service. I have also attempted to make contact using the web form and Facebook. Sadly, the reason I need to call is because Planet Fitness has made a mistake ...
I am completely disgusted by the service that this company has shown me. 5 months ago I went to the gym hoping to sign up however, unforeseen financial problems came my way and had to cancel my application - which was during the 5 day period! From this, no communication has been sent to me stating ...
The three year contract that my wife had paid for up front had not been delivered as promised by the sales rep After 1 year of unanswered emails. they state that i do not have a contract with them. Even after i sent them a proof of payment from my bank account, my wife done the same. The mentioned ...
In 2014 I went to find out how planet fitness's contracts etc work. Jabu the consultant greeted me and showed me around immediately into the office. I told him that I am currentley signed up at Virgin Active gym. And I just wanted to know how much their costs is etc. he explained everything to me ...
I joined the Sonstraal Planet Fitness in January 2011 with a 3 year contract. In May 2011 we moved to another neighborhood, so I rarely used my membership. A while later, when I actually tried to go to the gym, this particular branch has closed down, and I had to travel even further if I wanted to ...
Can you please explain to why when I made payments in December does it show now that I owe the gym Money and what makes matters worse is that I asked and paid for a transfer to Planet Fitness Parklands in July and nothing has happened since then im still a member of your Branch in Claremont I was ...