A consultant called me when my cellphone contract had expired saying he is representing Vodacom and I renewed the contract to a cheaper handset. What the consultant did was to take insurance on my behalf and my account was billed for a period of over a year. When I requested recordings of the said ...
I have a contract with Virgin mobile I received a call to inform me I had one month free insurance I verifiied that there was no cost to me as consumer and that I dont need it, on reviewing my bank statements I note that Fonesure (whom I dont know) have been deducting illegally and unauthorised an ...
Hi I queried a debit order in my 3 year old's account at the bank and the investigated and found that this company has been debiting her account. When I confronted them, they confessed to the debit done by their consultants. They promised to reimburse the debit since, to date they still haven't ...
It is going on 4 months now that I have changed my banking details and I have ensured that I updated all my debit orders to ensure no confusion. 4 months later and I still have the fonesure VM amount coming off my old account which no longer has funds which means I get slapped with dishonoured ...
I noticed I had various different amounts being debited from my account. I have spent the whole morning on the phone trying to get this sorted out. So taken hours of my own time as well as running up my own personal phone bill for something I NEVER authorised!! Who pays me back for al this time and ...
On the 28th of May 2013 Phonesure debited my account with an unauthorized debit order for R119. After I wrote a report on Hello Peter I was contacted by a Phonesure agent saying that they are sorry and will rectify this immediately. Which they did. I received a refund and was assured that the debit ...