I have been trying unsuccessfully to cancel a debit order, listed on my statement as FONE SURE CC. 1) I did not sign up for this service. It was 'automatically' provided through Cell C. 2) I no longer have access to the email address that was used to deliver my 'policy', so I have no way of knowing ...
The phone contract rexpired years ago but the insurance is still going off. I have tried to contact them but cant get to the correct people or company and when I phone the number I was given it disconnects. This is noe affecting my pocket and I cant cancel the debot order, they just keep putting it ...
I renewed my cellphone contract with Elite Mobile and they added insurance on my account when I very clearly told them that I do not want insurance. They told me to phone Phonesure to cancel the insurance which I did. This morning, I see that Phonesure still took more than R80 out of my bank ...
I lost my phone and have numerously tried to contact techsured to lodge a claim but i cannot get help. Their call centre doesn't answer their phones and they claim that they are experiencing high call volumes, and after that my calls are dropped. I e-mailed them several times but there is no one ...
Un-authorised debit orders went off my current account for the following amounts: PHOB MD-1503345-1 MILC MD-1503345-2 SOMU MD-1503345-4 ...
I am very disappointed at the terrible service Phonesured has delivered. After trying to reach an agent to talk to at the call center (0860 109 529) for 4 hours at a time on several occasions, and continually holding while a voice tells me that the center is experiencing a high call volume and then ...