My girlfriend had somebody drive into her with a motor bike about 2 weeks ago. We immediately contacted Outsurance to put in a claim and we were told 10 days (the 21st of March we made the call)..NOw I can understand with public holidays etc it get rough, but we just wanted to enquire today ...
Good day Firstly I was misinformed by an agent at Outsurance that I can call to reinstate my policy when I am financially able and seems like she did not make any note about this on my records?? :-(( I then recently contacted OUtsurance to reinstate my car insurance with them and still waiting for ...
I have sent 3 emails with regard to the promotion that is on offer, 6 messages and still no response. Not a good way to start potential insurance business with clients ...
I Have phoned the call centre on 26 and 28th of March and wanted to speak to someone in other to cancel my OutSurance as I do not want to continue with having my insurance with them. I don't know why but both times they said the can't transfer my and that someone will phone me back - I'm still ...
I am not even sure if it is necessary to give any background, the principle remains the same. I called Outsurance customer service to add another vehicle on to my current installment of already R1025, after finishing the quote it suddenly shot up to R2764 and cents, Ridiculous - I then asked to ...
I had requested in my previous complaint that I be contacted and that I receive an apology for the insulting interaction that I had with Mervin, as well as what disciplinary action had been taken against him. The way Mervin interacted with me was below what was required in terms of common human ...