OUTsurance claim 94514161. Vehicle ready for collection. My car was booked in at Grorap Panelbeaters on the 18th March. I have been patient even when there were delays, and despite that I was not notified, was promised tathat the car would ready on the 25th, but MORE delays! Today in the morning I ...
After the at my house on 20 February this year I lodged a claim at Outsurance for the, just to hear that I am NOT covered for!!! After inquiring why not, the very friendly lady told me that I only have limited cover EXCLUDING . When asked what is covered, I found out for fire, water - acts of. I ...
On the 01/03/2013 my vehicle was, I reported it on the 04/03/2013 and handed all documentation and spare keys on the same day. Every monday since I have phoned the call centre to find out what is happening if there is any progress and every time I get told they are waiting for the police they will ...
On 22-03-2013 I reported a cracked toilet cistern to OUTSURANCE. The toilet and hand basin in the quest bathroom (no bath tub) are both yellow. The assessor Celina informed me Ousurance does not do "color matching" and therefor the new cistern will be white. I told her that is ...
Thanks to Ronel McGarry I save again on my premium going forward. Thanks Ronel and OUTSURANCE, your service as always AWESOME!! What a pleasure to speak to Ronel, she was professional and is indeed an asset to OUTSURANCE! Thanks for everything, much appreciated. Johan ...
Outsurance = good service. But not at the moment: I am shocked to receive such poor service on my claim for my 2 cars. I am now waiting 3 weeks for administrative issues to be resolved. I have sent emails, phoned but this seems to be going on indefinitely. I should have smelt a rat when i had to ...